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Please review our shipping & returns policy before lodging a claim.
Our return process
2 - We will review the case and either proceed to the next step, or in rare cases we may require the product to be shipped to us for further inspection**.
3 - A prompt refund, replacement or repair of the product will be arranged at our discretion.
**We will cover all return shipping costs in cases where the fault or mistake is found to be legitimate. A returns form (found HERE) will be required to be packed with returns which are handled via phone, for record-keeping.